Blog Post

The Real Cost of Manual Accounting for SMBs and How Accounting APIs Can Help

Written by:
Raj Bhaskar
Published on
9/30/2024

In today's rapidly evolving business landscape, small and medium-sized businesses (SMBs) are the engines driving economic growth and innovation. According to the U.S. Department of the Treasury, "Entrepreneurship continues to surge: the United States is averaging 430,000 new business applications per month in 2024, 50 percent more than in 2019." This trend isn't limited to the United States; globally, SMBs are making a significant impact. The National Action Plans on Business and Human Rights reports that "Small- and medium-sized enterprises are the backbone of our world economy, with over 400 million existing worldwide."

The Challenge of SMB Growth and Survival

While these statistics paint an optimistic picture, the reality for many SMB owners is far more challenging and one of the most significant hurdles is effective financial management. 

  • According to the U.S. Bureau of Labor Statistics, about 20% of new businesses fail within their first year. This translates to approximately 86,000 businesses shuttering their doors annually, based on the current rate of new business applications.
  • The U.S. Small Business Administration reports that only about half of all new businesses survive past the five-year mark.
  • A study by U.S. Bank found that 82% of business failures are due to cash flow problems, highlighting the critical importance of sound financial management.

For vertical SaaS platforms catering to SMBs, these statistics represent more than just economic data — they signify a potentially overlooked churn factor. Every small business that fails is a customer lost, impacting your platform's growth and long-term sustainability.

The Hidden Culprit: Inefficient Accounting Practices

While factors like market competition and economic conditions play a role in business failures, one often-overlooked contributor is inefficient accounting and financial management. Many small business owners, passionate about their products or services, find themselves ill-equipped to handle the complexities of business finances.

The Time Sink of Manual Accounting

In a survey conducted by Cornerstone Advisors, it revealed the staggering amount of time small business owners dedicate to accounting functions:

  • On average, small business owners spend about 20 hours each week on accounting tasks.
Time Spent on Accounting Functions
Bar chart showing weekly accounting workload: small business owners average 20.5 total hours across functions - bookkeeping (4.3 hours), invoicing (4.1), expense tracking (4.2), financial reporting (4.2), and income taxes (3.7). Data from Cornerstone Advisors survey of 750 SMBs, Q4 2023.
+20 hours per week
Small business owners spend an average of 20 hours on accounting tasks each week, with one in five spending 30 hours or more.
Table A: Average Spend on Third-Party Accounting Services
Bar chart showing weekly accounting workload: small business owners average 20.5 total hours across functions - bookkeeping (4.3 hours), invoicing (4.1), expense tracking (4.2), financial reporting (4.2), and income taxes (3.7). Data from Cornerstone Advisors survey of 750 SMBs, Q4 2023.
+20 hours per week
Small business owners spend an average of 20 hours on accounting tasks each week, with one in five spending 30 hours or more.

What's particularly noteworthy is that outsourcing these tasks doesn't necessarily solve the problem. The same survey found that "Although half of small businesses outsource accounting functions to third-party providers, the owners of those businesses spend roughly the same amount of time on accounting functions as small business owners who perform their accounting functions in-house."

The Financial Burden of Accounting Services

For those small businesses that do opt to outsource their accounting, the costs can be substantial:

  • On average, small businesses spend approximately $11,000 annually on third-party accounting services.
  • This cost can vary significantly based on the complexity of the business and the range of services required.
Table A: Average Spend on Third-Party Accounting Services
Table showing embedded accounting market opportunity: SMBs spend $9,800-$14,000 annually on third-party accounting services, with smaller businesses ($50K-$75K revenue) spending up to 20% of revenue, highlighting potential for embedded accounting solutions
$11K
is the average annual spend by small businesses on third-party accounting services.
Table A: Average Spend on Third-Party Accounting Services
Table showing embedded accounting market opportunity: SMBs spend $9,800-$14,000 annually on third-party accounting services, with smaller businesses ($50K-$75K revenue) spending up to 20% of revenue, highlighting potential for embedded accounting solutions
$11K
is the average annual spend by small businesses on third-party accounting services.

The Technology Gap

Despite the availability of modern accounting software, many small businesses are still relying on outdated methods:

  • More than half of small businesses use spreadsheets or no technology support at all for critical financial tasks like bookkeeping, invoicing, expense tracking, and financial reporting.
  • This reliance on manual processes not only consumes time but also increases the risk of errors, which can have severe consequences for small businesses operating on tight margins.
Table B: Use of Technology for Accounting Functions
Table showing the need for embedded accounting solutions, as 52% of small businesses still rely on spreadsheets for bookkeeping, with similarly high spreadsheet usage across expense tracking (48%) and financial reporting (44%). Data from Cornerstone Advisors survey of 750 businesses reveals opportunities for integrated accounting technology. Q4 2023.
50%
of SMBs rely on basic spreadsheets or have no technology support for accounting.
Table B: Use of Technology for Accounting Functions
Table showing the need for embedded accounting solutions, as 52% of small businesses still rely on spreadsheets for bookkeeping, with similarly high spreadsheet usage across expense tracking (48%) and financial reporting (44%). Data from Cornerstone Advisors survey of 750 businesses reveals opportunities for integrated accounting technology. Q4 2023.
50%
of SMBs rely on basic spreadsheets or have no technology support for accounting.

The Compounding Effect of Inefficient Accounting

As a breakdown of everything above, accounting functions are costing your SMBs big time. Every minute and dollar counts for your SMB customers and their survival affects your bottom line.Let's break it down:

  1. Time cost: 20 hours per week × 52 weeks = 1,040 hours per year
  2. Monetary cost: $11,000 per year on third-party accounting services
  3. Opportunity cost: Time and money that could be spent on growing the business
  4. Error risk: Manual processes increase the likelihood of costly mistakes

For a small business, these costs can be the difference between success and failure.The impact of inefficient accounting practices goes beyond just time and direct costs. Consider the following:

  1. Opportunity Cost: Every hour spent on manual accounting tasks is an hour not spent on core business activities, customer acquisition, or strategic planning.
  2. Decision-Making Delays: Without real-time financial insights, business owners may delay critical decisions or make choices based on outdated information.
  3. Cash Flow Management: Poor visibility into financials can lead to cash flow problems, one of the leading causes of business failure.
  4. Compliance Risks: Manual processes increase the likelihood of errors in tax filings and financial reports, potentially leading to costly penalties.
  5. Scalability Limitations: As a business grows, manual accounting processes become increasingly unsustainable, potentially stunting growth.

For vertical SaaS platforms serving these SMBs, these challenges represent both a threat and an opportunity. The failure of SMB customers due to financial mismanagement directly impacts your platform's success. However, by addressing these pain points, you have the potential to significantly increase customer retention and satisfaction.The Solution: Embracing Accounting APIsThis is where the power of Accounting APIs comes into play. By integrating robust accounting functionalities directly into your platform, you can offer your SMB clients a lifeline – a way to streamline their financial management, reduce costs, and focus on what they do best: running and growing their businesses.Where do you start?We've broken down the options of building your own accounting function, acquiring companies that can add to your platform, sending your customers out to a third party integration or embedding accounting APIs directly into your platform.The most cost-efficient, customizable, and fast option without compromising on compliance, branding and more is to embed accounting APIs into your platforms. The best option is to embed.Embedding Accounting APIs: The time you're saving customersYou're adding benefits to your platform for your customers and that also equals a positive ROI for you. Increased product stickiness, retention, average revenue per user, and a higher lifetime value are the topline benefits you stand to gain by embedding accounting APIs into your platform.

Benefits of Embedding Accounting APIs

  1. Time Savings: By automating accounting tasks, SMBs can save a significant portion of the 20 hours per week typically spent on manual accounting.
  2. Cost Reduction: Eliminating the need for expensive third-party accounting services can save SMBs thousands of dollars annually.
  3. Improved Accuracy: Automated processes reduce human error, leading to more reliable financial data.
  4. Real-time Financial Insights: With integrated accounting functions, SMBs can access up-to-date financial information, enabling better decision-making.
  5. Scalability: As businesses grow, Accounting APIs can easily handle increased transaction volumes without requiring additional resources.
  6. Compliance: Many Accounting APIs are designed with regulatory compliance in mind, helping SMBs stay on the right side of financial regulations.

Implementing Accounting APIs: A Win-Win for Platforms and SMBs

By embedding Accounting APIs into your platform, you're not just offering a feature – you're providing a lifeline to your SMB customers. Here's how it benefits both parties:

For SMBs:

  • Reduced time and cost spent on accounting
  • Improved financial visibility and control
  • Ability to focus more on core business activities
  • Better financial decision-making capabilities

For Your Platform:

  • Increased user engagement and retention
  • Higher perceived value of your platform
  • Potential for upselling premium accounting features
  • Differentiation from competitors who don't offer integrated accounting

The Power of Accounting APIs for SMB Success

The real cost of manual accounting for SMBs goes beyond just time and money – it can be the difference between a thriving business and one that becomes another failure statistic. By leveraging the power of Accounting APIs, you can offer your SMB customers a lifeline, helping them overcome one of the biggest challenges they face.Integrating Accounting APIs into your platform isn't just a feature addition – it's a strategic move that can significantly impact your customers' success and, by extension, your own. In the competitive landscape of SMB-focused platforms, offering robust, integrated accounting solutions through APIs can be your key differentiator.

Disclaimer: The information contained in this document is provided for informational purposes only and should not be construed as financial or tax advice. It is not intended to be a substitute for obtaining accounting or other financial advice from an appropriate financial adviser or for the purpose of avoiding U.S. Federal, state or local tax payments and penalties.

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